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For businesses today, downtime is not an option. Even a brief unplanned outage on a critical system or application hosted by
that system can result in dire consequences such as lost revenue, a fall in stock price, or unpleasant customer experience.
DRM delivers proactive 24x7 round the clock server monitoring enabling IT operations professionals to measure, analyze, diagnose and resolve performance problems across their systems infrastructure.
Measure to Gain Insight:
DRM targets the root cause of common server problems before service is affected, assuring business continuity. Ideal automatically sends alerts by email or pager for problem areas that have the potential to impact service. Alerts are based on customer-defined thresholds for your unique environment. The use of automated actions liberates your technical staff from tedious tasks that would otherwise divert their time and attention from more pressing matters.
Analyze to Reduce Costs:
Ideal combines real-time status and alert monitoring with user-defined historical reports to facilitate rapid analysis. Reports help identify trends, variations, abnormalities, and other complex relationships, resulting in faster identification and resolution of performance problems. Add to that exclusive access to our scheduled preventative maintenance, analysis and capacity planning meetings and that means you've got wall-to-wall coverage.